Privacy Policy

This Privacy Policy describes how Avalon Health Holdings LLC ("we," "us," or "our") collects, uses, and protects your information when you use our Service. This policy explains your privacy rights and how applicable laws protect you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the voting securities or other ownership interests.

Company (referred to as "the Company," "we," "us," or "our") refers to Avalon Health Holdings LLC, located at 1901 S Meyers Rd Suite 130, Oakbrook Terrace, IL 60181.

Cookies are small data files placed on your device by a website, containing details of your browsing history and other information.

Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to our website and related services.

Service Provider means any third-party company or individual who processes data on our behalf to facilitate the Service.

Usage Data refers to data collected automatically through your use of the Service or from the Service infrastructure itself.

You refers to the individual or entity accessing or using the Service.

Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address

First and last name

Phone number

Mailing address (including street address, city, state, province, ZIP/postal code)

Usage Data

Usage Data

Usage Data is collected automatically when you use the Service. This may include information such as your device's Internet Protocol (IP) address, browser type and version, pages visited, time and date of visits, time spent on pages, and other diagnostic data.

Mobile Information Policy
Important: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services (such as customer service) is permitted. Text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies help us improve and analyze our Service.

Types of Cookies We Use:

Essential Cookies (Session Cookies)

Purpose: Essential for providing Service functionality and authenticationAdministration: UsThese cookies are necessary for the Service to function properly

Cookie Consent Cookies (Persistent Cookies)

Purpose: Remember your cookie preferencesAdministration: Us

Functionality Cookies (Persistent Cookies)

Purpose: Remember your preferences and provide a personalized experienceAdministration: Us

Analytics and Performance Cookies (Persistent Cookies)

Purpose: Track website traffic and user behavior for improvement purposesAdministration: Third parties (such as Google Analytics)

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Service.

How We Use Your Information

We may use your Personal Data for the following purposes:

Service Provision: To provide, maintain, and monitor our ServiceAccount Management: To manage your registration and provide access to Service featuresContract Performance: To fulfill contractual obligations for products or services purchasedCommunication: To contact you via email, phone, SMS, or other electronic means regarding updates, security notices, or promotional materialsCustomer Support: To respond to your requests and provide assistanceMarketing: To provide news, special offers, and information about similar products or services (unless you opt out)Targeted Advertising: To develop and display personalized content and advertisingBusiness Operations: To evaluate business transfers, conduct analysis, identify trends, and improve our services

Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for shorter periods, except when used to strengthen security, improve functionality, or when legally required to retain it longer.

Data Transfer and Security

Your information may be processed at our operating offices and other locations where parties involved in processing are located. This may involve transferring your data to computers outside your jurisdiction, where data protection laws may differ.

Your consent to this Privacy Policy represents your agreement to such transfers. We implement appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

Security Measures:

While we strive to protect your Personal Data using commercially acceptable means, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Your Rights you have the right to:

Access: Request access to your Personal DataCorrection: Update or correct your Personal DataDeletion: Request deletion of your Personal DataPortability: Request transfer of your dataObjection: Object to processing of your Personal Data for certain purposes

You can exercise these rights by contacting us at [email protected] or through your account settings if available.

Data Disclosure

We may disclose your Personal Data in the following circumstances:

Business Transactions: In connection with mergers, acquisitions, or asset salesLegal Requirements: When required by law or valid government requestsProtection: To protect our rights, prevent wrongdoing, ensure user safety, or defend against legal liability

Third-Party Services

Analytics Services
Google Analytics: We use Google Analytics to track and report website traffic. You can opt out by installing the Google Analytics opt-out browser add-on. Learn more at https://policies.google.com/privacy

Matomo: We may use Matomo for web analytics. View their privacy policy at https://matomo.org/privacy-policy

Payment Processing

We use third-party payment processors and do not store payment card details. These processors adhere to PCI-DSS standards:

PayPal: Privacy policy at https://www.paypal.com/webapps/mpp/ua/privacy-full

Authorize.net: Privacy policy at https://www.authorize.net/company/privacy/

Advertising and Remarketing

We use remarketing services to show relevant advertisements. You can opt out of personalized advertising through:

NAI opt-out platform: http://www.networkadvertising.org/choices/EDAA opt-out platform: http://www.youronlinechoices.com/DAA opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect Personal Data from children under 13. If you believe your child has provided us with Personal Data, please contact us immediately.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by:

Posting the new Privacy Policy on this pageSending email notification to [email protected] Displaying a prominent notice on our Service

Changes become effective when posted on this page.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Email:

[email protected]

Address: 1901 S Meyers Rd Suite 130, Oakbrook Terrace, IL 60181