Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by Avalon Health Holdings LLC and form a binding agreement between you and our Company.

Definitions

For the purposes of these Terms and Conditions:

Account means a unique account created for you to access our Service or parts of our Service.

Company (referred to as "the Company," "we," "us," or "our") refers to Avalon Health Holdings LLC located at 1901 S Meyers Rd Suite 130, Oakbrook Terrace, IL 60181.

Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.

Feedback means feedback, innovations, or suggestions you send regarding the attributes, performance, or features of our Service.

Goods refer to the items offered for sale on the Service.

Orders mean a request by you to purchase Goods from us.

Promotions refer to contests, sweepstakes, or other promotional offerings available through the Service.

Service refers to our website and related services.

Terms mean these Terms and Conditions that form the entire agreement between you and the Company regarding use of the Service.

Third-party Social Media Service means any services or content provided by a third-party that may be displayed, included, or made available by the Service.

Website refers to our website accessible from our designated URL.

You means the individual or entity accessing or using the Service.

Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms, you may not access the Service.

Age Requirement:

You must be at least 18 years old to use our Service. By using the Service, you represent that you are over the age of 18.

Privacy Policy:

Your use of our Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy carefully before using our Service.

SMS Messaging Services

Our SMS messaging service provides:

Appointment confirmations and links

Promotional content and updates

Account information updates

Product information and marketing messages

Customer support responses

Webchat widget responses

Opt-in and opt-out confirmations

SMS Terms:

Opt-out: Text "STOP" to unsubscribe at any time. You will receive a confirmation message.Help: Text "HELP" for assistance with the messaging program.Carrier Liability: Carriers are not liable for delayed or undelivered messages.Rates: Standard message and data rates may apply. Contact your wireless provider for details about your text and data plan.Privacy: For privacy-related inquiries, please refer to our Privacy Policy.

User Accounts

Account Creation

When you create an account, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms and may result in immediate account termination.

Account Security

You are responsible for:

Safeguarding your account passwordAll activities that occur under your accountImmediately notifying us of any security breaches or unauthorized account use

Username Requirements

You may not use usernames that:

Belong to another person or entity without authorizationInfringe on trademark or other intellectual property rightsAre offensive, vulgar, or obsceneAre not lawfully available for use

Orders and Purchases

Placing Orders

By placing an order, you warrant that you are legally capable of entering into binding contracts and that all information provided is accurate and complete.

Required Information

To place an order, you may need to provide:

Name and contact information

Email address and phone numbe

rPayment information (credit card details)

Billing and shipping addresses

Payment Authorization

You represent and warrant that:

You have the legal right to use any valid payment method provided

All information supplied is true, correct, and complete

You grant us the right to provide payment information to third-party processors

Order Processing

We reserve the right to refuse or cancel orders for reasons including:

Product unavailabilityErrors in product descriptions or pricingErrors in your orderSuspected fraudulent or unauthorized transactions

Returns and Cancellations

Return Policy

Products may be returned in accordance with our Returns Policy, which forms part of these Terms. To be eligible for return, goods must:

Be in the same condition as receivedInclude all original instructions, documents, and packagingNot be damaged beyond normal inspection

Non-Returnable Items

You cannot cancel orders for:

Custom or personalized goodsPerishable items or goods with expiration datesHygiene-sensitive products that have been unsealedDigital content where performance has begun with your consentItems that become inseparably mixed with other products after delivery

Refund Process

We will process refunds within 14 days of receiving returned goods using the same payment method as your original purchase, without additional fees.

Pricing and Payments

Pricing

All prices are subject to change prior to order acceptancePrices may be revised after order acceptance due to external factors (government action, customs duties, shipping charges, currency fluctuations)If prices increase after order acceptance, you have the right to cancel your order

Payment Methods

We accept various payment methods including:

Major credit cards (Visa, MasterCard, American Express)

Debit cards

Online payment services (PayPal, etc.)

Payment cards are subject to validation and authorization by your card issuer. We are not liable for delays or non-delivery due to authorization issues.

Promotions and Contests

Promotions may be governed by separate rules. If you participate in any promotion:

Review the applicable promotion rules and our Privacy PolicyPromotion rules take precedence over these Terms in case of conflict

Intellectual Property

Company Rights

The Service and its original content, features, and functionality are the exclusive property of Avalon Health Holdings LLC and its licensors. Our Service is protected by copyright, trademark, and other intellectual property laws.

Trademark Usage

Our trademarks and trade dress may not be used without our prior written consent.

Your Feedback

By providing feedback, you assign all rights, title, and interest in such feedback to us. If assignment is not effective, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and exploit your feedback without restriction.

Product Information and Availability

We continuously update our product offerings, but information may occasionally be:

Mispriced or inaccurately describedTemporarily unavailableSubject to delays in updates

We cannot guarantee complete accuracy of all information, including prices, images, specifications, and availability. We reserve the right to correct errors and update information without prior notice.

Third-Party Links and Services

Our Service may contain links to third-party websites or services not owned or controlled by us. We:

Have no control over third-party content, privacy policies, or practices

Are not responsible for any damage or loss from third-party services

Strongly advise reviewing the terms and privacy policies of any third-party sites you visit

Account Termination

Company Rights

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

Your Rights

You may terminate your account at any time by discontinuing use of the Service.

Effect of Termination

Upon termination, your right to use the Service ceases immediately.

Limitation of Liability

Liability Cap

Our entire liability and your exclusive remedy for any damages shall be limited to the amount you actually paid through the Service, or $100 if you haven't made any purchases.

Excluded Damages

To the maximum extent permitted by law, we shall not be liable for:

Special, incidental, indirect, or consequential damagesLoss of profits, data, or other informationBusiness interruption or personal injuryLoss of privacy related to Service useThird-party software or hardware issues

State Law Variations

Some jurisdictions do not allow liability limitations, so some restrictions may not apply to you. In such cases, liability will be limited to the greatest extent permitted by law.

Service Disclaimers

"AS IS" Basis

The Service is provided "AS IS" and "AS AVAILABLE" with all faults and defects, without warranty of any kind.

Disclaimer of Warranties

We disclaim all warranties, express or implied, including:

Merchantability and fitness for a particular purpose

Title and non-infringement

Uninterrupted or error-free operation

Accuracy or reliability of content

Freedom from viruses or harmful components

Jurisdictional Variations

Some jurisdictions do not allow warranty exclusions, so some limitations may not apply to you.

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of Colorado, United States, excluding conflict of law rules.

Dispute Resolution

If you have concerns about the Service, please first attempt to resolve disputes informally by contacting us.

EU Consumer Rights

If you are a European Union consumer, you benefit from mandatory provisions of your country of residence.

US Legal Compliance

You represent that you are not:

Located in a US government embargoed countryListed on any US government prohibited or restricted parties list

General Provisions

Severability

If any provision is unenforceable, it will be modified to achieve its objectives to the greatest extent possible, and remaining provisions will remain in effect.

Waiver

Failure to exercise any right does not constitute a waiver of that right or any subsequent breach.

Translation

If these Terms are translated, the original English version prevails in case of disputes.

Changes to Terms

We reserve the right to modify these Terms at our sole discretion. For material changes:

We will provide at least 30 days' notice before new terms take effectContinued use after changes indicates acceptance of revised TermsIf you don't agree to new terms, please stop using the Service

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 1901 S Meyers Rd Suite 130, Oakbrook Terrace, IL 60181